Privacy Notice

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Privacy Notice

This policy sets out the basis on which the personal data collected from you, or that you provide to us will be processed by us.

       1. RossWood Kitchens

            1. RossWood Kitchens is the trading name for RossWood Group Limited, a company registered in                               England and Wales with the company registration number 12651737 and having our place of                                   business at 274 Dysart Road, Grantham, Lincolnshire, NG31 7LS.

       2. PERSONAL DATA COLLECTED FROM YOU (collectively, “Your Personal Data”).

            2.1. The personal data which we collect from you are set out as follows:
                    1. your name;
                    2. your geographical address;
                    3. your email address,
                    4. your telephone number

       3. USES MADE OF YOUR PERSONAL DATA

            3.1. We will use Your Personal Data that you provide to us:
                    1. to enable us to fulfil your orders and to provide the services relevant to you; 
                    2. to alert you to any product and service changes and updated information including product                                     recalls.
                    3. to periodically advise you by email of special offers and forthcoming events. If you accept                                            the newsletter checkbox on account or order creation.

       4. RETENTION OF YOUR PERSONAL DATA

 

            4.1. We take appropriate measures to ensure that any personal data are kept secure and are kept for                           only so long as is necessary for the purpose for which they are used. To this end, any accounts                                 which have remained dormant for 3 months or more will be deleted.
            4.2 If your personal details change, please notify Kitchen Warehouse UK LTD.  If you have any queries                          about how we use your personal data, please contact us by writing to RossWood Kitchens, 274                                Dysart Road, Grantham, England, NG31 7LS or email us using our Contact Us page.

            4.3 We update this personal data within seven (7) working days of any new or updated personal data                           being provided to us, to ensure that the personal data we hold about you is as accurate and up to                         date as possible.

       5. YOUR RIGHTS

            5.1 You are entitled to ask for a copy of any personal data that we hold about you and to have any                                 inaccuracies in your personal data corrected. If you wish to contact us for these purposes, please                           email us using our Contact Us page.
            5.2 In the event you do not wish for us to retain Your Personal Data for administration purposes as                                 detailed above (3), please email us using our Contact Us page.
            5.3 The website may, from time to time, contain links to and from the websites of our partner networks,                       advertisers and affiliates. If you follow a link to any of these websites, please note that these                                       websites have their own privacy policies and that we do not accept any responsibility or liability for                         these policies. Please check these policies before you submit any personal data to these websites.

       6. DISCLOSURE OF YOUR INFORMATION

            6.1 We may disclose Your Personal Data to any member of our group, which means our subsidiaries,                           our ultimate holding company and its subsidiaries.
            6.2 We may disclose Your Personal Data to third parties in the following circumstances:
                    1. In the event that we sell or buy any business or assets, in which case we may disclose Your                                        Personal Data to the prospective seller or buyer of such business or assets; or
                    2. If RossWood Kitchens or substantially all of its assets are acquired by a third party, in                                                    which case personal data held by it about its customers will be one of the transferred assets; or
                    3. If we are under a duty to disclose or share Your Personal Data in order to comply with any legal                                obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to                              protect the rights, property, or safety of RossWood Kitchens, our customers, or third                                                        parties. This includes exchanging information with other companies and organisations for the                                  purposes of fraud protection.

       7. COOKIES AND IP ADDRESSES

            7.1 We may store information about you in a cookie (a small file that is sent by our web server to your                           computer), which we can access when you make return visits to rosswoodkitchens.co.uk (the                                   “Website”). Storing cookies is usual practice for any web site that needs to remember what its users’                     preferences are and we use cookies to keep track of your choices in the Website.
            7.2 If you would like to delete any cookies that are already on your computer, please refer to the                                     instructions for your browser software to locate the file or directory that cookies are stored in.  If you                       would like to stop cookies being stored on your computer in the future, please refer to your browser                       manufacturer’s instructions by clicking “Help” in your browser menu.  Further information about                              deleting or controlling cookies is available at www.aboutcookies.org.
            7.3 Please note that when you visit our site, we also log your IP address, a unique identifier for your                                computer or other access device. 

       8. CHANGES TO OUR PRIVACY POLICY

            8.1 Any changes we may make to this Privacy Policy document in the future will be posted on this page                      and notified to you using the Website.

       9. CONTACT DETAILS

            9.1 Please direct any queries about this Privacy Policy to:
                   RossWood Kitchens, 274 Dysart Road, Grantham, Lincolnshire, NG31 7LS.
                   Email: via our Contact Us page.